FAQ

How do I book an appointment?

You must use the contact form and fill out all the required information. Once I have received a contact form, you will be given a brochure with a price estimate/quote. A signed contract and 30% retainer must be made to secure your booking.

When should I book an appointment?

For groups of 3 or fewer, reservations can be made 6 weeks in advance. For group bookings of 4, reservations can made until end of year. 

Can I book a trial first before I pay a deposit for my wedding?

Yes, you can definitely book a bridal trial appointment prior to reserving your wedding date, however reservation date and times can only be secured with a paid deposit and signed agreement. Due to high demand, especially during wedding season, you risk losing the wedding date if you do not secure right away and dates will not be reserved without deposit. 

When can I book my Bridal Preview?

It is best to book your Bridal Preview 2 - 3 months in advance, but no more than 6 months in advance. Bridal previews must be booked Monday - Friday, and will be done in home space in Ajax, Ontario. Special requests for on-location appointment can be made, but not guaranteed.

I have sent my contact form, how long until I receive a response?

Although I try to respond within 24 hours,  sometimes inquiries can take a bit more time. You can expect a response/brochure within 72 hours. 

How do I prepare for my appointment?

Your skin should be cleansed and exfoliated. Eyes and skin should be completely bare, without mascara or makeup residue. Eyebrows should be freshly groomed, the Artist will not tweeze any strays nor remove hair of any kind off the client’s face. This is required to be done prior to makeup application to avoid cutting into the application time. If you do wax or thread your brows/upper lip, please do so a few days before the wedding. Have photos of inspiration ready, or emailed to Artist week of appointment.

How do I prepare for an on-location appointment?

Please have a workspace ready for the Artist(s) prior to arrival. The workspace should be in natural lighting (preferably), cleared of any clutter, have an electrical outlet(s) nearby, and high chairs/stools (if possible) with a table that provides enough space for the Artist to layout products and tools. If the client is preparing in a hotel room, please call the front desk to request for a high chair/stool.

How long does an appointment take?

Depending on the service booked and desired makeup look, makeup time can range between 60 - 90 minutes. Appointment times will be confirmed at the time of booking.

Will you be able to touch up makeup after it has been completed?

All bridal services receive a complimentary touch up kit which includes a lipstick sample, powder puff with powder, makeup remover wipe and q-tips. Touch Up services are available at an hourly rate of $200, up to a max of 3 hours. The Artist can stay for additional time post makeup application or return at a later time at location of choice. 

What type of products do you use?

I have worked at Sephora for many years, and can promise I have tried almost every thing in store. I take pride in my makeup kit, knowing you will receive only high quality and high performing products to ensure your makeup is flawless at all times. My makeup kit consists of high-end brands such as Dior, Nars, Hourglass, Tarte and more. I currently do not offer airbrush makeup.

My skin is sensitive, can I bring my own products?

You are more than welcome to bring and use any of your personal makeup and skincare products, however I cannot guarantee the same longevity, wearability and finish as my own products. Any skin allergies/sensitivities with ingredients, brands or products must be reported by the client to the Artist prior to application. If need be, a sample test of makeup may be performed on the skin to test reaction. Price for service will remain the same and not be discounted.

Where are you located?

I am located in Ajax, Ontario. 

How far do you travel?

I currently service the Durham Region and nearby areas only. Travel available up to 30km from Ajax, ON.

Do you provide hair styling?

I do not offer any hair services, however I can refer you to some hair stylists that I have worked with in the past. You must reach out to them personally in order to book their services, I cannot combine their services with my own.